ORDERING & TRACKING

ORDER PLACEMENT

International customers can make payments through the payment methods available on website or bank transfers. The order you place is kept on hold for 36 hours after receiving a confirmation email / call from us about the order and payment details. If you plan to make payment after 36 hours of receiving the confirmation, please confirm with us if the products that you have ordered are still in stock. The Asra Jofa Store(s) takes no guarantee of the product’s availability that you had ordered if you are making the payment after the given timeframe.

Though our efforts will be to process your initial order, but if any of the ordered products is out of stock you will be offered to choose any other product/design/color (within the same price range). We will not be held responsible if there are delays in delivery due to out-of-stock products. If we get no confirmation from the customer, the order might be canceled without any notification. The International order is processed only after the international customer makes the payment. Customers within Pakistan can place the order online with confirmation for payment upon delivery for up to PKR 30,000. Orders above PKR 30,000 will be required to make an advance payment. Customers are required to make 100% payment in advance for stitching orders.